Privacy Policy


CONTACTS2GO knows that you care how information about you is used and recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information. The CONTACTS2GO Privacy Policy explains how we collect and manage your personal information. In this Privacy Policy, “CONTACTS2GO”, “we”, “our”, “us” refers to Luxottica Retail Australia Pty Limited (ACN 000 025 758) and Luxottica Retail New Zealand Limited (CN 636829), their related bodies corporate and ultimate holding company Luxottica Group S.p.A.

CONTACTS2GO reserves the right to change its Privacy Policy from time to time. Changes to the Privacy Policy will be posted on our website. Please review it regularly. This Privacy Policy was last updated in August 2014.


We may collect the following types of personal information:

· full name;

· mailing or street address;

· email address;

· telephone number;

· date of birth;

· your lifestyle, occupation and hobbies;

· health fund details;

· your employer;

· details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries, including but not limited to your prescription details and your medical history;

· any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and

·information you provide to us through our Customer Care team or our Customer Experience Surveys.

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect aggregated information about how users use our website.

We are required to collect your name, address and date of birth as part of our legal and regulatory obligations, including under the Health Practitioner Regulation National Law as enacted in each state and territory of Australia and Health Practitioners Competence Assurance Act 2003 (NZ).