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FAQ

1. How do I get a contact lens prescription?

The first step to wearing contact lenses is to visit your optometrist for a contact lens fitting. Contacts come in many sizes and materials and during your exam your optometrist will determine which type is best for you. Once you have been fitted for contact lenses, have your prescription faxed to us here at Contacts2Go and you are ready to purchase from us and save $$$

 

2. Is a contact lens prescription the same as my prescription for glasses?

Contact lens and glasses prescriptions are different. If you have a prescription for glasses but want contact lenses, visit your optometrist for a contact lens fitting.

 

3. Can I purchase coloured contacts even if I don't have a prescription?

Contact lenses come in different sizes and materials and you must be fitted for them by your optometrist. As a contact lens replacement centre we cannot sell you contact lenses that you do not currently wear. Visit and optometrist for a contact lens fitting and then visit us to purchase your contacts and save $$$.

 

4. How long will it take my lenses to arrive?

Delivery time is approximately 3-7 working days (this can occasionally take longer with certain brands or if we need to contact your optometrist for prescription details).
Please note toric lenses can sometimes take a little longer.

 

5. Why is a verified contact lens prescription important?

Contact lenses are medical devices that need to be fitted properly by an eyecare practitioner.

Contact lens prescriptions expire to ensure your eyes are checked for signs of trouble regularly.

Contact lens wear can cause changes to cells and tissues of the eye, and sometimes wearing contact lenses can damage the cornea. Even if you are not experiencing any problems, the lenses may be causing damage to your eyes. At your contact lens check up your optometrist will check the fit of your contact lenses and observe any changes in your cornea caused by your lenses. Your optometrist will also ensure your prescription is giving you the best visual performance possible.

Regular check-ups will reduce the likelihood of damage going undetected.

Here at Contacts2Go it is our policy to only supply contact lenses to customers who have a current contact lens prescription.

 

6. What if I am not satisifed?

Contacts2go offer a 100% Satisfaction Guarantee. If you are not 100% satisfied with the product we will exchange your lenses or refund your payment in full.

This guarantee is specifically designed to give you peace of mind when ordering from us.

 

Enter your question below and we will answer promptly by email.




Note: we will not sell your email.

Related websites:

 

REVIZE

Corneal Refractive Therapy

 

Do you find wearing glasses and contact lenses a hassle? 


Free yourself from contact lenses and glasses during your busy day with REVIZE Corneal Refractive Therapy (CRT). Wear retainer contact lenses while you sleep, and wake up with corrected vision.


REVIZE is a safe, non surgical alternative to laser eye surgery that is completely reversible!  At around 1/3rd the cost of Lasik eye surgery it is very affordable too.

 

 

For more information visit

www.revize.co.nz

 

 

 

ESSILOR

Essilor is the world's leading manufacturer of spectacle lenses, pioneering the development of a range of lenses and lens coatings to cater for a myriad of eyesight problems.  

With  an unsurpassed clarity of vsion, Crizal A2 was voted the most Transparent lens on the market. Crizal A2 lenses fight dust and finger prints, reduce reflection and resistant to scratches.

 

For more information visit

www.essilor.co.nz